Shipping policy

SHIPPING POLICY

Thank you for shopping with ZORYNEX.

Order Processing:
Orders are typically processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays may require additional processing time.

Delivery Time:
Estimated delivery time is generally 2–7 business days depending on destination, courier availability, and product stock status.

Shipping Charges:
Shipping costs are calculated and displayed during checkout before payment.

Order Tracking:
Once your order is dispatched, tracking information will be provided where available.

Delays:
Unexpected delays may occur due to logistics operations, weather conditions, public holidays, customs procedures, or high order volume.

Third-Party Fulfillment:
Some orders may be fulfilled and shipped through third-party logistics or fulfillment partners.

Incorrect Shipping Information:
Customers are responsible for providing accurate shipping details. Orders affected by incorrect information may experience delays or additional charges.

Damaged or Incorrect Orders:
If you receive a damaged, defective, or incorrect item, please contact us with photo or video evidence within the stated return period.

Contact:
For shipping questions, please contact our customer support team at: shopzorynex@gmail.com